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Returns & Exchanges
At NoorlyTM, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return policy for items in their original, unopened condition.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
2
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all protective seals remain intact.
3
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
4
Receive Your Refund
Once our quality team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing